help

how to order
deliveries / shipping 
returns
colours / sizes
best viewing
sold out items
cookies
GST / taxes
currency
privacy policy
security
gift certificates
update my details

online ordering help

If you are having problems placing items in your shopping bag or completing your order, it may be because of your security and/or cookie settings. Below is a brief guide to help you change these settings and place your online order.

cookies

Cookies are tiny files of information that a web site stores on your computer. Cookies can be very useful to you when you shop online because they allow a website to store a cookie file on your computer which can show:

  • What items you have bought before,
  • What you have in your shopping bag, and
  • Other convenient but non-private information

Just having cookies turned "on" in your browser is not enough as many anti-virus and firewall software packages also block cookies. To allow you to shop online at Witchery, please follow these steps below.

1. Modifying your cookie settings

a) What browser and version you are using?

  • Open your internet browser
  • Select "Help" from the menu at the top
  • Click "About" at the bottom of the menu
  • The name and version of the browser will be listed on that page

b) Please select your browser from the list & update your cookies settings

Windows

Internet Explorer (Version 6 or 5)
Netscape (Version 7 or 6)
Others

  • Mozilla
  • Firefox
  • Safari 1.0
  • Camino
  • Opera

Macintosh Browsers

AOL Browsers

2. Modify your security/firewall/anti-virus software settings

If you followed all of the above steps and still have problems ordering please click here.

Disclaimer: The instructions on this website are suitable for accessing and ordering from witchery.com.au. The security of your computer is your responsibility. Witchery Fashions Pty Ltd takes no responsibility for the security settings of your computer. At all times, Witchery advises customers to block third party cookies.

© 2008 Witchery Fashions Pty Ltd